Manager Ministerial Services | All Office Locations

Job Description

Ministerial Services Manager – Inter-Agency Secondment until 30 June 2026 

About Us 

He aha te mea nui o tēnei ao? He tangata, he tangata, he tangata. What is the most important thing in the world, it is people, it is people, it is people. 

WorkSafe New Zealand/ Mahi Haumaru Aotearoa, is the primary workplace health and safety regulator – our vision is that everyone who goes to mahi (work) comes home healthy and safe. Our kaimahi (employees) are passionate about our vision and embrace and demonstrate our Mātāpono WorkSafe Values through the mahi they do:   

• Whakakotahi – we're united in a strong purpose 
• Kōrero mai – we engage meaningfully  
• Tiakina mai - we're entrusted with a duty of care.  

We offer a range of benefits including: 

• Flexible working arrangements
• 15 days sick leave 
• Learning and professional development opportunities 
• Growing number of employee led networks to promote the goals and needs of our diverse communities 

About your team / Ko te tīma 

The Ministerial Services team sits within the Communications and Government Services unit, which brings together ministerial servicing, performance reporting, and communications. We ensure strong governance, high-quality reporting, and delivery of Crown entity obligations, while managing WorkSafe's brand and external messaging to support strategic priorities. 

About the role / Ō te tūranga 

The Manager Ministerial Services plays a key role in ensuring WorkSafe meets its ministerial, parliamentary, and public confidence obligations. You'll lead a team that delivers all ministerial servicing and Official Information work for WorkSafe and provide strategic oversight, expert advice and ensure associated risks are managed effectively.  

This is an inter-agency secondment opportunity until 30 June 2026, so please note candidates who are currently working for New Zealand government agencies will be considered. 

What You'll Do/ Ko tōu ake mahi  

• Supporting the Head of Communications and Government Services by managing the centralised servicing of all ministerial and Official Information Act processes.
• Provide strategic oversight of ministerial servicing, ensuring the team has a clear purpose and way of working, provides accurate, timely advice, clear processes and ways of working in partnership with others across WorkSafe.
• Build, lead and mentor a high-performing team, fostering collaboration, innovation, and continuous improvement.
• Oversee official correspondence processes, including responses to OIA , ministerial and public requests.
• Develop and implement policies, strategies, and systems that strengthen governance and improve ministerial servicing performance.
• Manage operational risks and drive a risk-aware culture across the team and wider organisation.
• Deliver fit-for-purpose reporting and insights to support organisational performance and accountability.
• Play a key liaison and delivery support role for any Ombudsman enquiries. 

What You'll Bring / Ko ngā pukenga ōu  

• Exceptional relationship management and organisational influencing skills
• A customer service orientation that is powered up by a passion for the role of official information and ministerial servicing
• Excellent leadership, people management, and interpersonal skill – that include active mentoring of team members, fostering collaboration and team performance.
• Strong analytical ability to assess information, challenge assumptions, and develop practical solutions.
• Proven capability to manage multiple priorities under pressure while meeting tight deadlines.
• Political awareness and understanding of risks, with sound knowledge of the New Zealand political system.
• Knowledge of machinery of government practices and demonstrated experience providing a high level of technical advice related to ministerial and machinery of government reporting and processes.
• Exceptional writing skills and experience producing high-quality ministerial correspondence and briefings. 

With your food basket and my food basket the people will thrive.  

Nāu te rourou, nāku te rourou, ka ora ai te iwi.  

Salary range / Awhe utu 

Our expected starting base salary for the right person is from $151,211 to $167,382.   

 
How to apply / Me pēhea te tono - 

Click the apply link, complete an application form and submit a copy of your CV and cover letter. For further information please contact careers@worksafe.govt.nz with any queries, or to find out more about working for us, go to Careers | WorkSafe.  

WorkSafe Mahi Haumaru is an equal opportunity employer.  We value diversity and welcome and encourage applicants from all walks of life.  We value the experience your point of difference could bring to us.  

Applications close on 9 January 2026. 
This role will remain open for applications throughout the Christmas and New Year period. We'll begin reviewing and contacting candidates after the application close date. Thank you for your patience, and we wish you a safe and happy holiday season!